Whether you decide to DIY or have it done, big budget or small, here are 3 key elements of a modern website.


  1. User Experience
  2. Speed
  3. SEO


User Experience. Fondly called UX by many, user experience is about what type of experience your customers and perspective clients have on your site. Your website is your online brand ambassador, so you need to make sure it represents you in a good light. We’ve all been to plenty of sites where you just can’t find a thing light? This could be because of clutter, confusing verbiage and labelling, or even lack of or too much information. Below are some of the important considerations for good UX,


  • Clean flow and layout. Make sure it’s easy for people to understand and navigate, allowing for the experience to be interactive and simple. No one wants to work hard for your phone number.
  • Reduce the clutter. When you have a bunch of flashing boxes or too much information on the page, it gets confusing on not only what to click on and where to find things, but also who you are and what you do. You need to have it all clean, clear, and concise. Other ways to help reduce clutter:
  • Content. Don’t use jargon or complex wording. Use phrases that anyone can understand and don’t make your target audience think to find anything. For example, rather than using “Franchise Recruitment,” use “Franchises Available” or similar simple phrasing. The average Internet user skims through the content on a web page instead of reading each and every word from top to down. Users tend to scan through key parts of the page quickly to determine if it is relevant to their needs. It is important to format your content with this in mind. Correct use of headings, sub-headings, paragraphs, bullets or lists help to break up text, making it easy for readers to scan.
  • Mobile Friendly. No one will stay on your site if it isn’t compatible with their device. We have all been there when a site doesn’t work on your tablet or cell phone and you hate every minute of it. Thus, people will just leave or start Pogo Sticking away, which is the last thing you want. In the modern day world, being mobile friendly should be considered standard.
  • Forms: Forms are a very important element on business websites. They allow users to interact with the site. Forms are also very useful for generating leads for a business. To get the most out of your site, it is important to ensure the forms are easy to use and accessible to everyone.
  • Images: Convey a lot more information much quicker than large blocks of text. In truly effective website design, images can also be strategically placed to subtly guide users to where you want them to go. They can act as arrows pointing towards conversion points like “Book A Quote” and “Franchise Enquiry” buttons. When choosing images for your website, keep in mind that quality is key! All images should be high resolution and should fit the overall style of your website. It’s also a good idea to incorporate images of people as our eyes are naturally inclined to recognise faces.
  • Colours. Don’t use clashing colours that overwhelm the user to the point that it hurts to even look at your site. It sounds basic, but the difference between two shades of colours can make all the difference. The right contrast between the background of the website and content is one of the most basic yet most important web design principles that should never be overlooked. This is where a graphic designer can be your best friend in the website design process.


Speed: Nothing is more annoying for website visitors than a website that takes long to load. In fact, slow speed is one of the main reasons why visitors leave a website. Making sure your website loads within 4 to 6 seconds is important for good usability. It also affects your search engine ranking.

You can use free tool such as Pingdom to test the speed of your website and to get suggestion on what you can do to improve your speed.


We find third-party website plugins and widgets including website tracking, social media, to be one of the most common factors that affects website speed. Try to limit their use and only use the ones that are absolutely necessary.


SEO: While we just mentioned that a website should be designed for the user first, it doesn't mean that SEO doesn't matter. There are modern website design elements that can greatly improve the Search Engine Optimisation (SEO) of your site. A lot of these are invisible to the naked eye and also appear in the backend coding of your pages and posts.



  • Think of links like a measure of trust. Just like a VOTE. Having more VOTES in indicative of higher trust amongst the people.
  • Think of landing pages as horses in a race, the more you have, the higher is the likelihood of a win.
  • Responsiveness is your website adapting to ever changing mobile screen sizes and resolutions.
  • Original content, will allow you to stand out amongst your competition in the eyes of your customers
  • Page Meta & Titles are what Google reads on your webpage